I Was Recently Asked the Following ...


      1. What skills could you place in a portfolio to demonstrate your current mastery of computer concepts and computer applications?



      At the current time I am able to upload material into several categories, which will show the quality of some of my work. (Papers, Excel Resources, Graphic Resources). The creation of the provided material would not be possible without mastery of several computer programs, which include office software as well as specialized graphics applications. In addition to these, I am also able to include awards and certificates earned which will verify specialized training to increase both my knowledge and abilities. Also, a current resume and a series of job-performance reviews will help to round out what I can offer and will serve to illustrate both my development as an employee and my work ethic.


      1. How would you document for your employer your ability to learn, adapt quickly to changes in technology, and acquire new skills?

         

      I have eleven years of experience in the hospitality industry. I started out as a PBX operator, moved briefly to Front Desk, then became a one-person reservation department. This was for a three star branded property: Sheraton Hotel & Conference Center in Columbia, SC. After several years operating as Reservations Manager, I was promoted to Revenue Manager when the hotel came under receivership after losing its branded flag due nonpayment of franchise fees, as well as non-compliance with Sheraton quality standards. Throughout this difficult time when the hotel struggled to stay afloat, I was able to consistently maintain an average 30% Transient occupancy. The new management company, IHRCO (Interstate Hotels & Resorts) is an openly traded company, and as such had exacting requirements for Revenue Management. For example, the industry standard for revenue forecast accuracy is 7%; my average of accuracy was within 5%. Upon the completion of full-property renovations, the hotel was re-branded as the flagship property in North America for Radisson hotels. During my employ in the hospitality field I have had to learn, maintain and utilize a variety of specialized operating systems:
      Hospitality Property Management programsday to day Front Desk operations for hotel as well as Conference Group-Blocks and all Revenue Management functions.
      1. PMS – DOS based hotelier program. Utilized program for a couple of years at Front Desk as a general user.
      2. Micros Fidelio – DOS based hotelier program. Written in German. Used program as a ‘Super User’ or ‘Administrator’. I had to learn what the different codes and database names meant, which were in German; at first by intuitive experimenting followed later by discussions with Fidelio support. I learned to create custom reports and to manipulate the document writer to create new forms from scratch. I had to totally reconfigure the existing setup, including all rate and market codes -including special package allowances; to integrate with the Food & Beverage side of the business, and to enable proper tracking and accounting.
      3. Opera – Windows based hotelier program. I was responsible to 'build' the hotel into this new system and had one day with a trainer to learn how the system functioned. Used program as a 'Super User' with full administrative rights and utilized for all Revenue Management functions.
      4. Synxis – Web based hotelier program. I was responsible to 'build' the hotel into this system, learned primarily via telephone instruction with our property's case manager and my own intuition. Used program as a 'Super User' with full administrative rights and utilized for all Revenue Management functions.
      I spent one year being the Administrative Assistant for my church; part of my duties was responsibility to rebuild their website, which involved having to learn about domains, getting it registered and then set-up. I also had to use specialized presentation software utilized to prepare the weekly praise and worship sessions. This involved the manipulation of digital imagery, video, and text and also integrated with a music rights interface to manage commissions to the artists for the use of their material. Additionally, I also had to maintain the office computers to ensure a premium operating environment and secure them against malware and on-line intrusion. No one showed me how to do any of this – I had to learn it and figure it out for myself.
      In addition to the above-listed hospitality operating systems I have enjoyed learning the Microsoft Windows operating systems -starting with 2000 through Windows 7. In the past year I have begun to experiment with Linux operating systems and am currently using Linux Mint 17 Qiana as one of two primary operating systems at home. The learning curve for Linux is steeper than Windows -the typical user needs to be a bit more tech savvy and inquisitive in order to really learn and enjoy the full utility available. I consider myself a Beginner with regard to Linux.
      In my leisure time I have for several years pursued learning how to create digital art. I have an on-line gallery with the digital art community Renderosity and was recently invited to submit some of my artwork to be used in Renderosity's collaborative effort with MSN Video and their Nerd-Core channel; to be shown as background scenes displayed in their studio. I also have created several blogger websites from which I give away free graphic art resources, both for other digital artists and also for those who wish to simply use specialized art for their own enjoyment – such as desktop wallpapers, screensavers, and browser themes. Over this current summer I have begun the task of learning to make custom fonts, and have successfully designed and used two fonts created as a gift for the Athletics and Dance departments of Columbia College. Finally, I also turned my attention to learning how to compose flash screensavers and have produced about 50 so far. I have gained a moderate level of mastery (although the learning never stops) in the use of the following graphics software:
      1. Corel Paint Shop Pro, versions 7, X2 and X6 - a powerful,
          feature rich graphic design tool, similar to a lite version 
          of  Photoshop.
      2. Xara 3D Maker, version 7 - 3D graphics and animations 
          editor.
      3. Paint.Net, versions 3 and 4 - image and photo editing 
          software with layers support.
      4. Photofiltre, version 6 - a complete image editing and
          effects tool.

      5. Fontforge, version 3 - a full-featured font editor which 
          supports all common font formats.

      6. Inkscape, version 0.91 - a fully W3C compliant XML, SVG,
          and CSS2 drawing tool. 

      7. Microsoft Office (Word, Excel) 2007-2013